AI CHATBOT DEVELOPMENT
Help visitors find answers about your services, prices and processes with a website chatbot grounded in an agreed set of business information. BEN designs assistants with a clear role, useful boundaries and a route to a person when an answer needs human judgement.
Discuss your projectAn assistant is most useful when it has a specific job. A services FAQ bot, product information assistant or internal knowledge assistant each needs different source material and different limits. We first agree what it should answer and what it should pass to a person.
The starter scope focuses on one website, one language and one agreed knowledge set. CRM connections, booking actions, authentication and additional languages require separate scoping.
You provide approved FAQs or company documents. We define how the assistant should explain prices and scope, how it responds when information is missing and how updates to the source material will be handled.
AI answers can be wrong. The assistant should acknowledge missing information, avoid invented commitments and provide an appropriate human contact option. Testing includes common questions, out-of-scope requests and questions that the material cannot answer.
The Ask BEN assistant on this site answers questions about our published services, starter prices and portfolio. Its CONTACT A REAL PERSON button sends the owner a generic information-request notification. It does not open a live chat.
This is a working example of a focused website assistant. Your own assistant’s contact route, data handling and integrations are agreed for your project.
BEN’s chatbot starter project begins at €630 for one website assistant, one language and one agreed set of FAQs or company documents. Hosting, AI/API usage, subscriptions and ongoing maintenance are separate.
A knowledge assistant can be scoped around approved company documents. We need to review the format, the information it may use and who is allowed to ask questions.
These are possible integration projects, subject to the target system’s API and permission model. They are not included in the basic FAQ assistant scope.
Describe your goal, your users and the tools you already use. We will clarify the scope before quoting.
Questions about services, prices or our work? Ask here.
AI answers can be mistaken. Questions you send are processed by OpenAI. BEN does not save this chat. Please avoid personal or confidential information.